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Help Center – Everything You Need to Know Before Your Visit

Any Questions?
Maybe You’ll Find Your Answer Here!

Bookings, Tickets and Cancellation

How do I make a booking?

Booking your tickets on our website is quick and easy:

1. Start by checking the availability for the experience you want.
2. Pick your preferred date and time slot.
3. Head to checkout and complete your payment.

That’s it! You’ll get a confirmation email with your ticket details right after booking.

Will I receive a confirmation email after booking?

Yes! You’ll get a confirmation email with your PDF ticket just seconds after your purchase. Make sure to check your inbox!

What should I do if I encounter issues during the booking process?

If you’re having trouble booking, first check our FAQs for quick answers. If you still need help, our Support team is here for you. Use the Contact Form below, and we’ll be happy to assist!

Is this the venue’s official website?

No. This website offers official tickets to the venue. It is not, however, the venue’s official website.

What payment methods are accepted?

We accept all major credit and debit cards, as well as Google Pay and Apple Pay. Simply enter your details at checkout, and you’re good to go.

Can I modify or cancel my booking?

It depends on the experience you’ve booked. Most experiences allow cancellations up to 24 hours before the start time, but some are non-refundable. To check the policy for your booking, head to the “See Info” section and look under “Cancellation Policy.”

Do I need to print my tickets, or can I use mobile tickets?

No need to print anything, our tickets are digital. Just show your ticket on your phone, and the staff will validate it. If any extra steps are needed for a specific experience, you’ll find them clearly mentioned in your e-ticket.

How can I contact customer support?

If you couldn’t find the answer to your question through our FAQs section, reach out to us via the Contact Form below.

About Verzetsmuseum Amsterdam

What is Verzetsmuseum Amsterdam?

Verzetsmuseum Amsterdam, or the Dutch Resistance Museum, tells the story of everyday people in the Netherlands who resisted oppression during World War II through exhibits, artifacts, and personal stories.

Where is the museum located?

You’ll find the museum at Plantage Kerklaan 61, right next to Artis Zoo in Amsterdam’s Plantage district.

What are the opening hours?

The museum is open Monday to Friday from 10:00 a.m. to 5:00 p.m., and Saturday, Sunday, and public holidays from 11:00 a.m. to 5:00 p.m.

How long does a visit take?

Most visitors spend around 1.5 to 2 hours exploring the exhibitions.

Is the museum suitable for children?

Yes. The Verzetsmuseum Junior section introduces children to World War II history through the eyes of four Dutch children, using interactive and age-appropriate storytelling.

Is the museum accessible for visitors with disabilities?

Yes. The museum is fully wheelchair accessible, offers hearing loops, Dutch Sign Language videos, and magnifiers for visually impaired visitors.

Can I buy tickets online?

Yes. Tickets can be purchased in advance through the museum’s official website or at the entrance upon arrival.

Is there a café or place to eat nearby?

While the museum doesn’t have an in-house café, there are several cafés and restaurants within a short walk in the Plantage neighbourhood.

Does the museum have a shop?

Yes. The museum shop offers books, postcards, posters, and meaningful souvenirs inspired by the stories of the Dutch resistance.

Is this the venue’s official website?

No. This website offers official tickets to Verzetsmuseum but is not the venue’s official website.

Need more help?

Contact us

This website sells official tickets for this venue. Please note, however, that it is not the official website of the venue.

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